Advanced Features of facsBridge™ T37FSP - Windows Desktop Fax Driver
Summary of Specific Configuration for Cisco Routers
Receiving Faxes with facsBridge™ T37FSP
Windows Server 2003 and Windows Server 2008 Specific Configuration
facsBridge™ f2eRouter Configuration
Summary of Specific Configuration for Cisco Routers
The table below contains a summary of T37FSP configuration settings for Cisco fax-enabled routers
| TAB | Field | Setting |
| Gateway | Faxmail Outbound Gateway | The T.37 fax gateway that will be appended to the destination fax number to compose a destination faxmail address in the format fax_number@fax_gateway. |
| Gateway | Prefix for Destination Email Address | Defaults to FAX= |
| Gateway | This is Cisco gateway | On |
| Miscellaneous | Use Different SMTP for inbound routing | Set to On when using real-time outbound faxing and f2eRouter on the Server;
or Forward Inbound faxes on the Workstation |
Note. If you do not have a dedicated offramp fax port (it is shared with voice calls or onramp fax) MS Fax needs to be configured for retries. By default it is configured for 3 retries.
See Sample Cisco Configuration Script for onramp/offramp T.37 faxing.
Receiving Faxes with facsBridge™ T37FSP
facsBridge™ SMTP Server is designed to receive faxmail from Cisco T.37 gateway. If Receive is enabled, T37FSP0 device (channel) is always enabled for receive. In Enterprise version where multiple channels are supported T37FSP0 channel is not enabled for send. Please be aware that facsBridge™ SMTP Server will also receive all Delivery Status Notifications (DSN) generated by Cisco outbound gateway. As outbound transmission is syncronised, those DSN messages are not essential. However, in rare cases they might assist in troubleshooting. DSN mail is saved into a temporary directory. Please check Application Event Log for the name of this directory. Please ensure to configure firewall to allow appropriate source (Cisco) IP addresses to connect to the facsBridge SMTP Server.
Fax Console displays inbound faxes in the Inbox, where Routing Information field displays called number, as specified in the subject field of the fax-mail in the format DNIS=#### by Cisco ISR, Caller ID field displays calling party number as specified in the subject field of the fax-mail in the format ANI=####.
In Windows XP, select Forward inbound faxes to Master Email Address check box to forward inbound fax-mail to the Master Email Address. In Windows Server 2003/2008, proceed with f2eRouter Configuration below. T37FSP must be activated in order to use this feature after the evaluation period expires.
Windows Server 2003 and Windows Server 2008 Specific Configuration
For each user to specify their own email address in Windows 2003 navigate to Start - Programs - Accessories - Communication Tools - Fax - Fax Console - Tools - Sender Information; in Windows 2008 navigate to Start - Programs - Windows Fax & Scan - Tools - Sender Information. T37FSP will ignore individual email addresses if Only Master Email is used check-box is selected. Unless SMTP connection with anonymous authentication is configured in the T37FSP Control Panel applet, your T.37 gateway must be sensitive to the From field in the email header (derived from the Sender Information, as opposite to the Sender field derived from the SMTP Account Name and Password) to have notifications sent to a non-default email address.
In Windows Server 2008 some manual configuration is required. There is a supplementary T37FSPSuppDetails service to facilitate T37FSP in Windows Server 2003/2008. Navigate to Control Panel - Administrative Tools - Services - T37FSPSuppDetails, in T37FSPSuppDetails properties select Log On tab and fill in "This account" as the Administrator's account. Please see troubleshooting Q11 for more specifics on 2008.
Make sure the Fax Printer is shared, otherwise domain users will not be able to print on the shared fax printer and use the Fax Service (and T37FSP) that runs on the server computer.
The system administrator must perform the whole T37FSP configuration only once, individual users should only configure email address using Fax Console.
To configure inbound fax routing, proceed with f2eRouter Configuration below.
facsBridge™ f2eRouter
The f2eRouter inbound routing extension is designed for Windows Server 2003/2008 and integrates with the Windows Fax Service. It forwards received faxes to an appropriate email address based on called fax number (available from Direct Inward Dialing DID or ISDN PRI). f2eRouter is a part of the facsBridge™ installation, but is not limited to route inbound faxes received by the T37FSP fax device. Any fax device that reports called number as Routing Information can take advantage of f2eRouter routing (e.g. Brooktrout Line).
f2eRouter sends emails with the received TIFF file attached having the Master Email Address as the sender address. Hence all the routed fax-mail delivery status notifications will be sent to the Master Email Address.
f2eRouter.xml file
The f2eRouter.xml file contains the routing table for f2eRouter inbound routing extension. Each entry contains CalledID (called number) and Email Address to send email with attached TIFF or PDF file to.
If DefaultRouting in the f2eRouter.xml is set as On, all inbound faxes that are not associated with the CalledIDs specified in the table will be routed to the Master Email Address. Set DefaultRouting to Off to disable default routing.
FaxFileFormat in f2eRouter.xml specifies whether fax-mail is delivered as TIFF or PDF attachment.
f2eRouter is integrated with Active Directory by XML-generator (capable to generate f2eRouter.xml file automatically). Button to generate the file is available on the Miscellaneous TAB of Configuration application.
The f2eRouter.xml file must be compliant with f2eRouter XML schema, f2eRouterschema.xsd. Button to validate the file is available on the Miscellaneous TAB of Configuration application.
If f2eRouter fails to send an email, an error message will be added to the Applications Events Log and the fax job will be pending in the Incoming folder of the Fax Console (with the status routing). Check the Applications Events Log and the Incoming folder of the Fax Console periodically.
facsBridge™ product must be activated in order to use f2eRouter after the evaluation period expires.
It is recommended to install facsBridge™ T37FSP to simplify facsBridge™ f2eRouter configuration.
System Requirements for facsBridge™ f2eRouter are listed in f2eRouter Installation document.
To install and configure f2eRouter as part of facsBridge4Exchange™ Connector refer to f2eRouter Installation section of facsBridge™ 4Exchange User Guide document.
To install f2eRouter and configure as part of facsBridge™ T37FSP Enterprise refer to f2eRouter Installation document.
