facsBridge - Software Requirements
1. One of the following operating systems (including Windows x64 - please read Windows x64 notes if you are using Windows x64):
- Windows Server 2003 (including SBS 2003)
- Windows Server 2008
- Windows Vista (excluding Home edition). Please read Windows Vista notes if you are using Windows Vista.
- Windows XP
- Windows 2000 (Server and workstation)
2. Windows Fax Service installed. Note, If you have Microsoft Fax Printer driver installed, Fax Service is already installed for you. Otherwise, see FAQ page.
3. Ensure that you have access to internet and SMTP email account.
4. Access to Internet Fax Service Provider with email to fax gateway (like www.myfax.com, www.utbox.net etc.)
Or
T.37 capable fax gateway device (e.g. cisco integrated services router, like the cisco AS5300 gateway with Voice Feature Card. Note, current Fuji-Xerox Multifunction Document Centers are not T.37 compliant).
facsBridge T37FSP - Installation Steps
Note. Administrative rights are required to install the product.
To upgrade to the new version of facsBridge T37FSP
If you have an older version installed, download and run in DOS prompt (make sure msi file is in the current directory)
Msiexec /fvemus T37FSPSetup.msi
If upgrading from a version before 2.2.3, please copy your configuration settings (including activation key), as the storage schema was changed and the settings will not survive the upgrade.
The following two steps will install the new version of facsBridge T37FSP:
1. Download and run T37FSPSetup.msi (evaluation version). If you are running Windows 2000 before SP3 with Windows Installer 1, it is recommended that you download Windows Installer 2.0 Redistributable for Windows 2000, before running T37FSPSetup.msi.
2. The facsBridge T37FSP control panel applet will start automatically after installation. There are four TABs in the control panel.
Fill in the Main TAB fields and hit Apply or OK. In most cases there is no need to fill in the rest of the TABs, just leave the defaults.
| Main TAB | |
| Faxmail Gateway | The T.37 fax gateway that will be appended to the destination fax number to compose a destination email address in the format fax_number@fax_gateway. |
| Notify Me Email Address | The email address the gateway should use for delivery status notification (and to validate your account). For Windows Server 2003 and Windows Server 2008, this is the default address (each user should specify their own address, see Windows 2003/2008 Specific Configuration). |
| Prefix for Destination Email Address | A prefix to add to the start of the destination fax number to compose a destination email address. Leave it blank unless your provider has specific requirements (strict T.37 compliant devices, e.g. cisco fax-enabled routers, require the prefix FAX= or FAX=+, see Troubleshooting for more details). You might like to copy the Notify Me Email Address field followed by a semicolon (;) to have your outgoing faxes sent to your email address (might assist in troubleshooting). |
| TIFF Tags Must Precede Image | Some providers might require TIFF files structured this way (e.g. cisco fax-enabled routers). |
| Faxmail Gateway, Notify Me Email Address, Prefix for Destination Email Address and TIFF tags must precede image, are specific to your Internet Fax Service. | |
| Mail Server TAB (show screenshot) | |
| SMTP Server | Name or IP address of an SMTP server that is used to send email, the same as in your email client, e.g. Outlook. Press Retrieve SMTP Server button to retrieve the default SMTP server from Notify Me Email Address. Please note, some free email providers (e.g. Hotmail) do not support SMTP client connections. Gmail (smtp.gmail.com) is compliant, SSL connection must be selected for gmail. Might be the same as Faxmail Gateway, e.g. cisco fax-enabled router configured as an SMTP server. |
| Account Name and Password | Your name and password to logon to the SMTP Server. Leave it blank if your SMTP Server supports anonymous authentication, most servers do (must not be left blank for T37FSP before version 2.0.1).
Note: <local> (including triangular brackets) in SMTP Server field designates the local SMTP service. The Account Name and Password fields should be left empty for the local SMTP service. Navigate to Control Panel - Administrative Tools - Computer Management - Services and Applications - Internet Information Services to configure the local SMTP service |
| Mail Server (advanced) TAB (show screenshot) | |
| NTLM Authentication for Exchange | Select if you are using Exchange with NTLM authentication as your mail server. T37FSPSuppEmail service must be configured. |
| SSL Connection | Select for secure SSL/TLS SMTP connection, if your SMTP server supports it. Must be set for gmail. |
| Mail Delivery Receipt | Select as appropriate. It is recommended to leave all check-boxes blank if you are using the Internet Fax Service, check them for T.37 devices (e.g. cisco fax-enabled routers) |
| Miscellaneous TAB (show screenshot) | |
| Use Only T37FSP for Sending Faxes | Select this check box (recommended). Otherwise, T37FSP might not be available for sending faxes. |
| Generate Banner Locally | Select this check box to generate a banner locally. Your gateway might generate a banner by itself. Note, this setting is global for all fax devices on your computer. |
| Enable Receive (integrates with local SMTP service) | Select if you have configured your cisco fax-enabled router to interface with your local SMTP service. Refer to T37FSP configuration for receiving faxes |
| Generate Log File | Select this check box in case you need to do troubleshooting. Use View Log File button to view the most recent log entry. |
| facsBridge for Office | Press the facsBridge for Office button to start facsBridge for Office which will configure Microsoft Office 2003/2007 to instantly interface with your fax gateway, see facsBridge for Office. |
For Windows Server 2003 and Windows Server 2008, proceed with Windows 2003/2008 Specific Configuration that includes F2Erouter configuration.
If your SMTP server is an Exchange Server that requires integrated Windows authentication (NTLM authentication), see the Troubleshooting page.
Read the Troubleshooting page on the fax number format to specify in the Send Fax Wizard from the Fax Console, and Send Fax Sample Script for fax number format examples.
Finally, see the he Troubleshooting page if you are using Networks Associates VirusScan.
Now when you print to the Fax Printer, your faxes will be sent via your Internet Fax Service Provider. The sent faxes will be stored in the Windows XP FAX Console Sent folder. You can use the FAXCOMEX.FaxServer COM object (Windows XP) or FaxServer.FaxServer (Windows 2000) to send faxes programmatically using the configured T.37 client.