facsBridge™ T37FSP - Installation Steps

Note. Administrative rights are required to install the product.

System Requirements are listed on the Download page

To upgrade to the new version of facsBridge™ T37FSP

If you have an older version installed, download and run in DOS prompt (make sure msi file is in the current directory)

Msiexec /fvemus T37FSPSetup.msi

Note 1. This command executes minor upgrade of the product. If it does not work for you, un-install & re-install facsBridge™ T37FSP. Your configuration settings will be restored.

Note 2. Since version 3.3.1 Local SMTP Server is not required for inbound faxing with Cisco gateways.

To complete the upgrade open Configuration Application and click Ok.

The following two steps will install the new version of facsBridge™ T37FSP:

1. Download and run T37FSPSetup.msi (evaluation version). If you are running Windows 2000 before SP3 with Windows Installer 1, it is recommended that you download Windows Installer 2.0 Redistributable for Windows 2000, before running T37FSPSetup.msi.

2. The facsBridge™ T37FSP control panel applet will start automatically after installation. There are four TABs in the control panel. Fill in the Main TAB fields and hit Apply or OK. In most cases there is no need to fill in the rest of the TABs, just leave the defaults.

facsBridge™ T37FSP Control Panel applet Main TAB

Main TAB
Master Email Address Outbound faxmail is addressed by the Master Email Address (and to validate your account). For Windows Server 2003 and Windows Server 2008, this is the default address (each user should specify their own address, see Windows 2003/2008 Specific Configuration).
Number of Devices Enter number of channels to send faxes simultaneously, default 1. Maximum number of channels is limited by operating system
Use Only T37FSP for Sending Faxes Select this check box (recommended). Leave this Off if you use other than T37FSP devices for outbound faxes. Press Enable Button for this check-box value to take effect.
Enable Receive (integrates with Cisco gateway) Select if you have configured your Cisco fax-enabled router for onramp faxing. If Receive is enabled, T37FSP0 device (channel) is always enabled for receive. In Enterprise version where multiple channels are supported T37FSP0 channel is not enabled for send. Stop the Fax Service and press Enable Button for this check-box value to take effect. SMTP Port must be in sync with the port specified in mta send server in Cisco Configuration.
Enable Press this button to enable all T37FSP devices in Windows Fax Service.
Gateway TAB (show screenshot)
Faxmail Outbound Gateway The T.37 fax gateway that will be appended to the destination fax number to compose a destination email address in the format fax_number@fax_gateway.
Prefix for Destination Email Address A prefix to add to the start of the destination fax number to compose a destination mail address. Leave it blank unless your provider has specific requirements (strict T.37 compliant devices, e.g. Cisco fax-enabled routers, require the prefix FAX= or FAX=+. To append suffix to the fax number enter %s<suffix> (without triangular brackets). To have both, prefix and suffix, enter <prefix>%s<suffix>. If an email address followed by a semicolon (;) is added to Prefix field, outgoing faxes will also be sent to the specified email address (might assist in troubleshooting).
This is a Cisco gateway If this check-box is selected, SMTP TAB is hidden. If SMTP TAB is required, leave Cisco gateway check-box Off, but Use Faxmail Gateway as SMTP in SMTP TAB.Refer to T37FSP configuration for Cisco.
Only Master Email Address is used for outbound faxing Unless selected, outbound faxmail will be sent from the originating user email address, if user address (different from Master email address) is configured in the Fax Service.
Faxmail Outbound Gateway, Master Email Address, Prefix for Destination Email Address and This is Cisco gateway are specific to your Internet Fax Service.
Previous Device, Next Device, Copy to next Device With facsBridge™ T37FSP Enterprise, Gateway TAB and SMTP TAB are specific to a fax device (channel). If multiple devices are enabled, scroll through the list of devices and Apply settings to each device. If a channel is not configured, the settings for the first channel (T37FSP0) will be used.
SMTP TAB (show screenshot)
Use Faxmail Gateway as SMTP Server Select this check-box if using Cisco gateway to achieve synchronous outbound faxing. For more details about real-time fax effect see Troubleshooting page
SMTP Server Name or IP address of an SMTP server that is used to send email, the same as in your email client, e.g. Outlook.
Note 1: Some free email providers (e.g. Hotmail) do not support SMTP client connections. Gmail (smtp.gmail.com) is compliant, SSL connection must be selected for gmail.
Note 2: <local> (including triangular brackets) in SMTP Server field designates the local SMTP service. Navigate to Control Panel - Administrative Tools - Computer Management - Services and Applications - Internet Information Services to configure the local SMTP service. To specify non-default Pickup directory (e.g. Exchange Pickup directory) append directory path to <local>
Retrieve SMTP Press this button to automatically retrieve default SMTP (MX record) for your Master Email Address
SMTP Port Default 25, set to 465 for gmail
Account Name and Password Your name and password to logon to the SMTP Server. Leave it blank if your SMTP Server supports anonymous authentication, most servers do Note:The Account Name and Password fields should be left empty for the local SMTP service.
Test Mail Press this button to verify SMTP configuration. Test email will be generated to Master Email Address. This is not applicable for synchronous Cisco configuration (when Cisco box is configured as SMTP Server)
NTLM Authentication for Exchange Select if you are using Exchange with NTLM authentication as your mail server. T37FSPSuppEmail service must be configured.
SSL Connection Select for secure SSL/TLS SMTP connection, if your SMTP server supports it. Must be set for gmail.
Miscellaneous TAB (show screenshot)
Generate Banner Locally Select this check box to generate a banner locally. Your gateway might generate a banner by itself. Note, this setting is global for all fax devices on your computer.
Use different SMTP for inbound routing Select this checkbox if Cisco fax gateway is configured as SMTP Server for outbound faxing. This will create a new Mail Server-f2eRouter TAB.
Generate Log File Select this check box in case you need to do troubleshooting.
View Log File Use this button to view the most recent log entry, for a particular device.
facsBridge™ for Office Press the facsBridge for Office button to configure Microsoft Office 2003/2007 to instantly interface with your internet fax gateway, see facsBridge™ for Office.

See summary of Cisco-specific configuration settings for T37FSP.

For Windows Server 2003 and Windows Server 2008, proceed with Windows 2003/2008 Specific Configuration that includes f2eRouter configuration.

If your SMTP server is an Exchange Server that requires integrated Windows authentication (NTLM authentication), see the Troubleshooting page.

Read the Troubleshooting page on the fax number format to specify in the Send Fax Wizard from the Fax Console, and Send Fax Sample Script for fax number format examples.

Finally, see the he Troubleshooting page if you are using Networks Associates VirusScan.

Now when you print to the Fax Printer, your faxes will be sent via your faxmail gateway. The sent faxes will be stored in the Windows XP FAX Console Sent folder. You can use the FAXCOMEX.FaxServer COM object (Windows XP) or FaxServer.FaxServer (Windows 2000) to send faxes programmatically using the configured T.37 client.